Shipping policy
Where we deliver, how long it takes and what to do if something goes wrong on the way.
Last updated 26 October 2026
Where we deliver
We currently deliver in Hyderabad. If you are somewhere else, message us and we will tell you what is possible before you order.
How long it takes
Every product page shows two times. The first is how long we take to get your order ready. The second is how long delivery takes after we dispatch it.
- Ready to ship items are in stock. We pack and dispatch them in the time shown on the product page.
- Made to order items are printed after you order, so they take longer. The production time is shown before you pay.
Add the two times together for the full time from order to delivery. These are estimates, not guarantees. Printing, busy periods and weather can add time, and we will tell you if your order is going to be late.
Delivery charges
If there is a delivery charge, it is shown at checkout before you pay. The price you see at checkout is the price you pay.
Your address
Please check your address and phone number when you order. A courier may call you before delivery. If an order cannot be delivered because the details were wrong or nobody could receive it, we will contact you to arrange another attempt, which may cost extra.
Custom orders
We confirm the timing for custom orders in your quote, once we know the size and quantity. Delivery for custom orders follows the same rules as above.
Damaged or missing items
If your order arrives damaged, or something is missing, follow the steps in our returns policy. Please keep the packaging and take photos when you open it.